SSH Access Guide
Overview
This technical guide outlines the procedure for accessing your web hosting server via Secure Shell (SSH) using the
Enhance Control Panel on Namebig. Follow these sequential instructions to locate your credentials, secure your password,
and safely connect to your container/server.
Step 1: Navigate to SSH Settings in Enhance
1. Log in to your Enhance Control Panel dashboard.
2. From the left-hand sidebar, click on Websites and select your target domain/website.
3. In the website management menu, locate the top navigation bar and click on the Advanced dropdown menu (as indicated
in the control panel layout).
4. From the dropdown list, select Developer tools, then click on SSH password authentication in the left submenu.
Step 2: Important Password Reset Requirement
⚠️ Mandatory Password Reset
Before attempting to connect via terminal, you must click the "Reset" button next to the password field in the Enhance
control panel. Newly provisioned environments require a password synchronization or explicit reset to ensure
authentication functions correctly upon your first connection attempt.
Step 3: Connecting Securely via Terminal
The control panel provides a default login command, but do not directly paste strings containing specific port syntax
like ssh -p 22 [email protected] directly into your terminal because it doesn't work sometimes due to local
terminal parsing quirks or environment configuration.
Instead, use one of the reliable methods below to connect:
Method A:
Open your local terminal (Terminal on macOS/Linux, or PowerShell/PuTTY on Windows) and write the info separately:
IP address, port 22, username, password
When prompted with authenticity warnings regarding the host fingerprint (e.g., "Are you sure you want to continue
connecting (yes/no/[fingerprint])?"), type yes and press Enter. Then, enter your newly reset password when prompted.
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